Tuesday, 28 May 2013

Bank holiday 'action'

So just a brief note to show what my bank holiday 'early' consisted of! 

A 0250 get up saw me in work for just gone 4ish. After collecting the usual stuff and signing for notices a small gathering of staff had a wonder downstairs for the first set of empties to Chester. 

There wasn't anything on the platform and we found that a overrunning track possession still had the up and down East and Up and down Fast closed to traffic and so the signallers were having a mare getting units off the depot. 

Eventually a 150/1 rolls in onto platform 10 and we pile on. We all have a little section of the train each and I settle down into a dark corner near a heater. I then spend the rest of the journey having a good look at the inside of my eyelids!! 

We arrive at Chester and I find my driver already on the platform with Bond themed 142007 fired up and ready. Because this unit has been left on the platform overnight myself and the driver have to do our own 'mini prep' of the train. My main job is to commission the doors for service. This is done by basically opening all the doors on the train in a specific order, testing all of the door buttons and the bell buzzers on 'all four corners.'

Door test complete and coffee supplies topped up (25p at Chester Mess bargain!). I've noted in the repair book that two of the internal door close buttons don't work, the toilet seat has fallen off and there is an air leak in the destination blind cupboard. Nothing to serious and I book her in for a welfare check from the fitter when we arrive back into Picc. 

The journey is mega quiet and I have one man who missed the last train and has slept on the station from Chester to Northwich and then surprise of the morning is a passenger at Ashley!! Was so quiet I enjoyed the ride on the old bus seats as a passenger all the way back! 

To Hadfield next and even on a bank holiday at 0750 I'd had to eject two lads for no money and no ticket at Ashburys! Then got a load of idiots (one who didn't realise I'd seen his Network Rail ID!!) at Glossop! Quick break (and a cheeky BK brekkie) and then a round trip to Crewe (out via the airport back via Stockport) saw the day finished nicely at 1150 ish! 

All in all a nice quiet shift.

Hope your all well folks

The guard! 

Thursday, 16 May 2013

Delay by royal decree!

So each TOC will employ someone or a team to attribute delays to other TOCs or Network Rail. A delay can cost a TOC £350 per minute for any delay over 3 minutes. (Or at least that's my understanding of it) so therefor it makes sense to have these teams. 

Ours is based at our York control room.
We are encouraged as guards to report delays as they happen and give a reason if possible. 

So a typical phone call would consist of giving your head code (train describing number). The length of delay and the cause or company you believe to be the cause. (Normally TPE or Virgin!!).

So on my second trip to Stoke the two expresses that leave for Manchester before me left perfectly on time but the signal didn't come 'off' for me in the bay. 
Now I'd noticed a large police presence on the station but I did not for one minute expect the entire royal train to cross over the mainline in front of me! Apparently Prince Charles had decided to go out for a day out in Stoke!! 

Despite all the fun and games I was now leaving 4 late from Stoke so today managed to attribute a delay to the Royal Family! (Ok ok to DBS but that's not the point!)

The guy on delays said it certainly made a change to putting a TPE head code in!

Sorry about the photo quality it caught me on the hop! 

Have a safe evening

The Guard 

Wednesday, 15 May 2013

Company Brief day (Training)

Well had 7 and a half hours of training today. These 'briefs' used to be called safety briefs as they used to contain training concerning our safety critical jobs. However they now contain all sorts as I will explain below. 

Having worked in a large healthcare trust prior to the railways, where training is often talked about but never really transpires due to 'budget constraints' it really surprises me as to how hard and what effort the privatised railways goto to keep staff up to date. But we train crew are out door dwellers and 7 hours in a small room with 9 others and dodgy air con is enough to tire anyone! 

Today brief contained reminders of the safety critical nature of our jobs.

Firstly - power operated door procedure failures, with CCTV footage of real incidents broken down for us to discuss as a reminder of just how serious these incidents can be. This lead nicely onto a brief regarding the outcome of the Liverpool, James Street incident, which as you would expect provoked a good debate. We then moved onto on train Fire training which was again a interesting reminder of procedures. 

We then moved onto something new the company are starting to assess us on called 'non technical skills' which very briefly concerns the ways in which we behave whilst performing our everyday tasks.  We had a 42ish minute lunch break and then went into the second session.

The afternoon consisted of a customer service refresh and then just basically went into silly mode with manual handling training and health and safety training. (Both videos played by some really dodgy actors).

It's my belief health and safety is 99% common sense and it drives me insane having it rammed down our throats! But hey ho we live in a nanny state and have to prepare to fail I suppose! 

We followed this with a interesting (ish) session on safety critical communications which involves 'playing' signallers and train crew to practice giving emergency messages. 

So I'm home now after nearly 8 hours of death by PowerPoint and media player! Tired and ready to go to bed for tomorrow's 0609 start which in fairness does start with a nice 1st class trip on Virgin to Stoke! 

Bye for now guys
Stay safe
The guard.

Disclaimer. Published in a rush without proof reading so please excuse any typos! 
Photo - Proper train at Piccadilly! I do miss 37's hauling passenger trains! 
 

Friday, 3 May 2013

Copper and an amusing entry!

Two little snippets from today for you ladies and gents. Firstly the electrification of the Chat moss line seems to be really taking shape now and yesterday morning I noticed nice new bright copper contact wire had gone up running along the length of the M602. Hopefully we'll be seeing 'new' EMU's down there before long.

Second, I had a 142 on loan from Heaton Depot to Newton Heath today. One end had a original Regional Railways NE blind in it which someone here on 'the west' decided he was going to note as a defect! I enclose a photo of the said defect report!
You've got to love the comedy reply from the fitters at Newton Heath!

That's all for now.

More soon!

The Guard





Tuesday, 30 April 2013

Saving the environment one pacer at a time!

So here's something that frustrates me folks.....two units on out of peak services and no corridor connection.

I've just done a full round trip and watched all the fare dodgers walk into the front two coaches and get away with not paying. What can I do about it? Nothing because our procedures (unlike other TOC's state that we have to close the doors from the rear of the back unit 'for safety reasons' and we are not permitted to unit hop into the front set and work it from there. (Some exceptions apply, like curved platforms).

All perfectly fine in other TOC's but not for us!
Why we can't leave units spare at stations or even in the large sets of carrage sidings we lease I'll never know!
I that my friends is what's getting my goat today!

The Guard!



Sunday, 28 April 2013

Springing into lates!

Been back in on lates this week following a short city break over the previous weekend!
Nothing really to report this week it's all been very run of the mill to be honest.

Yesterday was about the most exciting to blog about when I got very attached to 142004. My job was 9hrs 50 mins long yesterday and started with a trip to Hadfield.

Those of you who know this line will know that it's hard to do tickets on the full train due to the number and proximity of the stops also a lot of guards have an aversion to working these trains outbound from Manchester. So yesterday on arrival at Ashburys, the blue council house (Man City stadium) had just kicked out which filled my train up a treat. No real bother as always until leaving Guide Bridge when I found a guy in the area behind the drivers door. "Ashburys to Godley" "£3.10 please" "f**king £3.10 I've never paid on this line for 5 years, here's £3.50 keep the change and I don't want a f**kin ticket".
I honestly didn't know what to say (although the £3.50 came in handy for lunch!!) (joking folks don't write in). But that highlights the problem I suppose and the reason Northern take a dim view of ticketless travel.

Anywho! After that the fun really began and at just gone 4pm I got onboard my steed for the rest of the shift! The aforementioned 142004! Me and this beast would spend the next 8 hours together on 3 round trips to Rose Hill and one and a half trips (empties back on the second) to New Mills Central.

As it was a pleasant afternoon I spent the first two of my half hour turnarounds at Rose Hill on the platform basking in the sun. Otherwise all passed off well and we had no further problems!
The last New Mills was absolutely rammed and I spent the first part of the journey locked in the back cab with a driver from another depot.

Sorry it's been a bit quiet and boring but that's all for now!
See you soon

The Guard!

Pic. 142004 waits time at Rose Hill in the afternoon sun.

Tuesday, 16 April 2013

The other side to the job

Outside of the railway some people see the job of conductor as desirable. If your into trains or the railway in general then I can see how it might suck you in.

However let me tell you about one of the bad bits. The passengers!! (Not all of you)!!
I should probably word it better, what I mean is the fare dodgers. (Who technically are stow-aways not passengers!!)

Now fare dodgers fall into two categories.
1. The type who just goto the front or hide hoping by chance the wont get caught but who will happily pay up if caught.
2. Arrogant rude folk (stronger words available on request) who think the railway is a free service and have no intention of paying.

There are also several sub categories of these passengers but that is the main descriptions sorted.

Anyways onto the story and we find ourselves on a 7pm(ish) trip towards Wilmslow via Stockport. The unit is a 323 and we're doing all stops. The train is lightly loaded so I'm through to the front coach as we arrive at Levenshulme.

I use the centre coach door controls to open and close the doors, a few get off and no one gets on. We continue and I storm down the front coach (noting that the toilet has been occupied since Picc) and am finished with the check well in advance of Heaton Chapel.

At Heaton Chapel quite a few get off and two gents get on at the front. Again I'm doing the doors at the middle and as we draw out of the station I hear the toilet door open and note a large gent scuttle off to the seats at the front.
I find the two gents who got on at 'the chapel' both have evening returns purchased from the TVM. I then find our large friend at the front. He's clearly intoxicated (you can smell it) and he asks me for an Evening return. I humour him and ask him his origin and destination. He tells me he boarded at Heaton Chapel and is going to Stockport. I ask him again where he got on and suggest that he might have got on at Piccadilly. He reluctantly agrees and I reveal the fare for a 'Anytime single' to Stockport. At this point he argues he wants an evening return and I remind him he needs to buy one of those before he gets on the train. He hands over the £3.40 I issue the ticket and we part company.

At Stockport we load 6 passengers. 4 in the middle and two young lads I recognise as having passes in the front. I quickly check the 4 middle tickets (2 passes, 1 already had one and a sell a single to Handforth.)

Through to the front and the two lads who got on used to be prolific fare dodgers on one of our other lines but got caught and fined and now have weekly passes! I quickly realise that they are travelling in the wrong direction though and tell them to get off at Cheadle Hume and return to Picc on the stopper. I then notice our large friend still sat at the front, he laughs at me I ask him where he is going and he says Wilmslow. I tell him the price for a anytime single to Wilmslow from Stockport and he argues he still wants an evening return. I politely offer him the choice of being reported for fare evasion or the fare and he reluctantly hands over just short of £4 again! This time though he stands up and squares up to me. He tells me he's 'watching me' and he'll 'get me' I tell him to sit down and warn him not to be aggressive or I will ask him to leave the train. As I walk away from him he shouts down the train 'I going to f**king hit you when I get off you fat t**t'.
This is the final straw because I'm currently listening to this stood next to a young family with children around the 5-7 year old mark.
I walk back to him and very calmly tell him that I am now refusing him further travel and that he should leave the train at Cheadle Hulme. He comes back at me with a tirade of abuse so I tell him the train is going no further than Cheadle and the police will be called. I then walk away leaving him to mutter to himself.

At Cheadle Hulme I open up from the middle, the young two lads jump off and run for the foot bridge but our fare dodging friend does not appear. I look up the BTP emergency number in my phone and have it ready dialled in just incase. I approach the front doors and ask him to get off. He starts shouting abuse again but starts to get off. On the platform I walk backwards towards my door controls as the man throws his bag to the floor in a threatening manner. I'm not intimidated by him at all but it's not nice for the other pax (especially the kids) to see so I make haste and quickly close the doors. As we leave he starts shouting about how clever I am and he'll just wait for the next train!

I promptly set the train off thinking 'enjoy your hours wait chief!' then ring control to send out a email to all the other conductors to tell them not to let him board! That'll teach him! (It probably won't but at least he's waiting at least an hour for the next one or inconvenienced by having to find alternate travel arrangements and he's already paid his full fare!)

I should probably add that conductors getting this sort of abuse are rare. Most are easily calmed and agree to pay the fare or sometimes if a genuine reason is given I will use my discretion and let them travel a couple of stops for free (any further and they get the choice of an unpaid fare notice or get off.) In the last 12 months its only happened twice to me and the last one got a nice 2 hour wait at Ashley on a Sunday!

That's it for now hope that didn't rant on to long but thought I'd try and blog a bit more now I seem to have established a small following!

Thanks for your support

The guard!